Know it all, yet?
When I deliver training, or make a presentation, the majority of my audience is there to learn. Willingly,...
You get the clients you deserve
My youngest daughter – Tess – is heartbreakingly and very worryingly beautiful. She has long blonde hair, and...
How to delegate in seven steps (and Skyrocket your business)
What did you do on Friday? If your day looked like most other agents, it probably consisted of...
Give your clients the red carpet treatment
Last weekend, a friend and I met for tea and scones in a lovely country pub close to...
What to do when the vendor chooses another estate agent
A lovely agent called Brian wrote to me this week. He had an interesting question: “What can I...
What – No Stock?? Three steps you can take – right NOW.
An agent called me today, from Nottinghamshire. “Help – I’ve no stock left”, she said. “How many properties...
Can I Instagram it?
When you see something funny, or interesting, what do you do? Well, if you respond as around 80%...
The single most important question you can ask a vendor
I once went to see the owner of a beautiful barn conversion in Suffolk. The owner, an elegant...
Dealing with the social savvy seller – my top seven tips
I was in a local café the other day for a meeting. We ordered food, and my crabcakes...
What gets you out of bed in the morning?
Do you bounce out of bed before the alarm every morning, with a spring in your step and...